A client who lives on the mainland asked us to install a smoke alarm in their Launceston rental property. We sent one of the young guys to do the job and then posted the client an invoice for the work. The client rang a couple of months later to say they had received the invoice but asked when were we going to install the smoke alarm?
I explained it had been installed already. The property owner informed me the tenant reported no smoke alarm. So, I checked our jobcard and time sheet and though the staff member concerned had since left to work in Queensland, all the paperwork suggested the job was completed as requested.
I then phoned the tenant who insisted they didn’t have a smoke detector anywhere in the house and nobody had attempted to install one. I sent another tradesman to the property, (with another smoke detector, just in case) and sure enough he reported back there was no smoke detector anywhere to be seen.
So, somewhere out there is a lucky householder who had a pleasant young man turn up at their door and announce he had arrived to install a smoke alarm, which he then did, free of charge, courtesy of Mance Electrical. We never did find out where the first one was installed but finally completed the original job for our client.
