HydroHeat Tariff Explained

Hydro Heat is a discounted electricity tariff that gives you access to cheaper power to run your electric heaters.

Basically, your heater circuits are connected to the hot water meter instead of the light and power meter which means you only pay the hot water rate of 16.7 cents per kilowatt hour instead of 26.8 cents.  (As at June 2014)

It’s a very worthwhile saving but you need to comply with certain rules to be eligible.

The tariff is designed to reward consumers who choose electric heating as their main heat source.  In order to qualify, you must have at least 3.5kw of direct wired heating in your main living area.  This can be a wall mounted heater, a heat pump or ceiling or under floor heating.

Once your main heater is connected to HydroHeat you can also connect other smaller heaters throughout the house to the cheaper tariff. Typically this means panels heaters in your hall, bedrooms and bathrooms.  These other heaters can be smaller than 3.5kw but they must be direct wired, not plugged into a power point.

Obviously connecting your main heater to  HydroHeat is a good idea and it’s quite easy to do.  As for the smaller heaters, the cost of direct connecting them needs to be compared to the predicted savings in running costs.

If the cost of direct connection is greater than the savings, then you would be better off leaving it and just pay the higher rate on your panel heaters. Each case is different and your calculations should also take into account how much the heaters are used and the length of time you intend living in that particular home.

Occasionally we find a heat pump or main heater that is still connected to the light and power tariff.  This can be due to incompetence or laziness of the installer or failure to submit the correct paperwork to Aurora.

To make sure your heater is on the HydroHeat Tariff check your power bill and make sure you are being charged on Tariff 42.

Frequently asked questions

Can lightning damage my home even without a direct strike?

Yes. Your home can still be damaged even if lightning does not strike the building directly. A nearby strike can send energy through electrical wiring, plumbing, power lines, or the ground, which may damage your switchboard, appliances, and internal electrical systems.

How does lightning enter a house?

Lightning can enter a house through several pathways, including electrical wiring, switchboards, plumbing, phone and data lines, antenna cables, and ground current. This is why homes can be affected by nearby strikes as well as direct ones.

What happens when lightning strikes near your home?

When lightning strikes nearby, it can create dangerous power surges, trip circuits, damage appliances, affect your switchboard, and in some cases start electrical fires. Some damage is immediate, while other faults may remain hidden until later.

Can lightning really damage my computer, TV or appliances even if it doesn’t strike my house directly?

Yes, an indirect lightning strike, for example to nearby power lines, ground, or trees, can send powerful surges through wiring, data lines, or plumbing into your home and damage electronics. If a storm is approaching or thunder is heard, unplug non-essential devices immediately.

Is it safe to shower, wash dishes or use water during a thunderstorm?

No, plumbing and water conduct electricity, so using water during a storm is risky. Avoid showers, baths, sinks, washing machines, or other plumbing-connected appliances whenever there is thunder or lightning.

Are surge protectors enough to protect my home and devices from lightning?

Not necessarily. Surge protectors help with ordinary surges, but they are typically insufficient against the massive energy of a nearby or direct lightning strike. For better protection, consider grounding, whole-home surge arresters, or a full lightning protection system.

If lightning strikes nearby, but not my house, could my home still be at risk?

Yes. Ground current, soil conduction, or nearby strikes can transmit dangerous current through plumbing, wiring, or foundations, even when your home was not directly hit. Treat any thunderstorm seriously, unplug devices and avoid water or conductive contact until the storm passes.

Is it safe to use cordless or mobile phones during a thunderstorm?

Yes, as long as the phone is not plugged in or wired to the home’s electrical or phone system. Avoid using corded landline phones during storms.

How far away can lightning still be dangerous?

Lightning can still be dangerous even when the storm does not seem directly overhead. If you can hear thunder, you are close enough to be at risk and should move to proper shelter immediately.

Can lightning cause a house fire?

Yes. Lightning can overload wiring, damage switchboards, and ignite building materials, especially in homes with older electrical systems or inadequate surge protection.

Do I need lightning protection for my home?

Not every home needs a full lightning rod system, but many homes benefit from proper grounding, whole-home surge protection, and an up-to-date switchboard. A licensed electrician can assess your level of risk and recommend the most suitable protection.

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